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Customer Care
Welcome to Fab Publishing terms and conditions and customer care information.
Fab Publishing is Registered in England - Company Number is available on request.
Transaction charges are carried out in BRITISH POUNDS (£).
theweddingfile (www.theweddingfile.com) is also a trading name of Fab Publishing.
Please read our Privacy Policy & Terms and Conditions
To find what you are looking for please scroll down the page or click on one of the following:
Contact Us
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By post: Fab Publishing, 1 Evesden, The Forest, London, E11 1PJ
By telephone: 07860 214 009
Lines are open
7.00 a.m. to 6.00 p.m. Monday to Friday
By email: sales@fabpublishing.co.uk
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Product Details
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With over 1000 entries Secret Services: your very own pocket concierge is the book to buy for luxurious, limited edition, useful, fun and 'how could I ever live without' services for parties, Christmas, weddings, home offices, cleaning, family, gifts, pets, travel, vintage, fashion, beauty, shopping and the home.
Every care has been taken to ensure that the colour reproduction on this site is a close representation. The book measures 195mm height x 142mm width.
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Ordering On-line
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Fab Publishing operates a secure online system through Barclays Bank Merchant Services. You can order anytime day or night and your credit card details are encrypted through the Barclays Bank secure page
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Ordering By Telephone
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Unfortunately we no longer operate a mail/telephone ordering system.
Please order on-line
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Payment Methods
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We are a UK based business and all transactions are carried out in BRITISH POUNDS (£) at the beginning of the entry.
Fab Publishing accepts:
Visa
Mastercard
Maestro
Delta
JCB
Unfortunately, Visa Electron, American Express and Diners are NOT accepted.
Please read our Privacy Policy & Terms and Conditions.
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Delivery UK
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Secret Services: Your very own pocket concierge
is dispatched by Royal Mail Monday to Saturday morning at a current cost of £2.38 per book. Stock permitting, if your order is placed by 5.00 p.m. deliveries within the UK will normally be made within 5 working days. We will notify you by e-mail if there is any delay to your order.
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Guarantee
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We want you to be delighted with your Secret Services: Your very own pocket concierge and try to ensure your book arrives in perfect condition. Any claims for damage should be made in writing within 7 working days. Goods which are found to be damaged on receipt can be returned free of charge for a replacement.
Please read our Privacy Policy & Terms and Conditions.
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Return of Goods
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Goods must be returned, unused and in original packaging, within 7 working days for a refund to: Fab Publishing, 1 Evesden, The Forest, London, E11 1PJ.
We recommend that you return items by registered post as we cannot be responsible for items lost prior to delivery to us. Original delivery charges are not refundable.
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Postal and Packaging Charges and International Delivery
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Currently orders are dispatched by Royal Mail for a cost of £6.46 per book in Zone A and B and Europe £3.50. Delivery within the UK, depending on stock, is usually delivered within Five working days. International Deliveries are usually delivered within seven to ten working days.
All orders delivered outside the UK are classified, for postal charges, under Europe, World Zone A and World Zone B. If you wish to know what zone your country falls into please email us or ask at your local post office.
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Ordering or Delivering Outside UK
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When delivering from the UK to an International address the goods may be subject to local import custom and excise duty, which you are responsible for paying. This does not apply to countries within the EC.
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